Discovery Virtual Sessions

We are excited to announce the launch of a Discovery webinar series. Much like the annual conference this webinar series will bring to you the latest research, trends and best practices in responsible gambling and problem gambling prevention.

Formats will be designed to encourage discussions that leave you feeling inspired and ready to apply the learnings in your jurisdiction.

For announcements and information on our upcoming webinars, please sign up for our Webinar Email List.



The Next Normal: Improved Safeguards for Online Gambling

Thursday, October 1st, 2020
12:00 – 1:00 pm EST

Sponsored by OLG

In an era of rapidly expanding online gambling, new, forward-thinking solutions are needed to minimize harms and help gamblers manage their play.

This webinar will support regulators and operators with the information they need to integrate emerging practices related to self-exclusion, player tracking, and individualized player messaging in online gambling. In this session, we will discuss how to implement these industry-leading tools, and explore how to evaluate and articulate the impact they can have on player health and the industry’s bottom line.

Cost: Free


Dr. Michael Auer

Managing Director, Neccton

Dr. Michael Auer is a statistician and psychologist. He studied in Vienna, Austria and made his PhD with Prof. Mark Griffiths at Nottingham Trent University. Dr. Auer published more than thirty peer-reviewed articles in the area of online gambling about subjects like limit setting, personalized feedback, self-exclusion and pop-up messages. This academic background and his commercial experience of more than fifteen years in the gambling industry lead to the development of a player tracking tool called “mentor” which is currently used by thirty different online gambling sits across the world. He is also a regular speaker at conferences and consults operators, regulators and policy makers around the world.

Melissa Etherington

Partnerships & Business Development, Gamban

Melissa works extensively with governmental bodies, treatment support providers and commercial organizations guiding on best practice for distribution and strategy in online gambling self-exclusion, enhancing and improving protection for at-risk problem gamblers. Connecting schemes, tools and initiatives, Melissa works to accelerate positive change to ensure that recovery from problem gambling is both possible and achievable.

Moderated by: Janine Robinson, RGC