If you have questions or general comments, you can call, email or send us a message.
Janine Robinson has specialized in the field of responsible gambling since 1998. As a leader in responsible gambling education and training, Janine has provided policy guidance internationally. Her advanced degrees in adult education, clinical care and community development, combined with a passionate interest in culture and gambling, bring a 360° perspective to RG solutions. Janine has also provided clinical care to people directly affected by problem gambling.
As the Director of RG Plus and the research and development programs of RGC, Janine combines creativity and rigour to create work that is innovative while being supported by the best empirical and practical evidence available. Janine brings workplace learning practices to responsible gambling programming, and academic discipline to creating and evaluating programs and guiding responsible gambling policies for the real world.
The RG Plus and Research team have deep knowledge in multiple research methodologies specific to gambling systems, and a deft touch at bringing the evidence to life through applied research.
Sherene Fernando, M.Sc.
Senior Manager, RG Plus Inc.
Raghuraj (Raj) Tapaswi
Business Relationship Specialist
Sasha Stark, Ph.D.
Senior Researcher
Alex Price, Ph.D.
Senior Researcher
Melina Condren, M.A.
Knowledge Translation Specialist
Isabel Burdett, M.A.
Research Analyst
Bahar Kunduru
Research Analyst
Jack Galligan
Research Analyst
Tracy Parker is a corporate social responsibility professional specializing in the design, implementation, communication and evaluation of corporate social responsibility (CSR) programs including strategic development, stakeholder engagement and reporting and communications. Her career has focused on how businesses take responsibility and manages the social and environmental impacts they create.
Tracy’s most recent role was as Senior Manager, Policy & Social Responsibility at Ontario Lottery and Gaming (OLG), where she developed and executed strategy related to culture building, player education and responsible gambling policy.
Bob Michniak
Senior Manager, Accreditation
Cameron Penny
Program Analyst
Amy Yu
Program Analyst
Elaine McDougall joined RGC in November 2017 and is responsible for all of RGC’s marketing and communications activities.
Elaine is a marketing and advertising professional with twenty years of experience working in both advertising and non-profit sectors. With a focus and passion for delivering results, Elaine has spent the last 15 years of her career specializing in the gambling industry.
Krista Castelo
Manager of Marketing & Communications
Mary Davis
Senior Project Manager
Lisa Couperus
Manager, Special Projects & Programs
Heather Ly
Project Coordinator
Lorelle has been a member of the RGC team since 2005. She has a B.Ed. in Adult Education from Brock University and a M.A. from Central Michigan University. Starting as a Service Coordinator at Fallsview Casino Resort, Lorelle has brought her expertise and passion for helping others to her role as Director, PlaySmart Centres. In that role, Lorelle develops and implements a suite of training modules to enhance PlaySmart Centre employee knowledge and expertise, as well as augmented player education content.
Karen Dubin
Senior Project Manager, PlaySmart Centre
Trevor Meraw
Project Manager, PlaySmart Centre
Nancy Tallis
Programs and Communications Coordinator
Rheem McLennan
PlaySmart Centre Manager
Rochelle Peterson
Acting Manager, PlaySmart Centre
Breakaway Gaming Centre, Windsor; Caesars Windsor; Casino Point Edward; Chances Gaming Lounge, Leamington; Clinton Raceway; Dresden Raceway; Jackpot City Gaming Entertainment, Sarnia; Jackpot City Gaming Entertainment, St Thomas; Paradise Gaming Centre, Windsor; Riverview Bingo Palace, Chatham; Western Fair District
Consuelo Kuettner-Sandoval
PlaySmart Centre Manager
Ajax Downs; Boardwalk Gaming Centre, Hawkesbury; Boardwalk Gaming Centre, Pembroke; Community Spirit Gaming Centre, Kingston; Delta Bingo and Gaming, Peterborough; Delta Bingo and Gaming, Pickering; Great Blue Heron Casino; Rideau Carleton Raceway; Shorelines Casino Belleville; Shorelines Casino Thousand Islands; Shorelines Slots at Kawartha Downs; Treasure Chest Bingo, Kingston
Joanna Stubbs
PlaySmart Centre Manager
Cambridge Bingo Centre; Casino Brantford; Casino Niagara; Delta Bingo and Gaming, Niagara Falls; Delta Bingo and Gaming, St. Catharines; Delta Bingo and Gaming, Fort Erie; Fallsview Casino Resort; Flamboro Downs; Golden Nugget Gaming Centre, Fort Erie; Main Street Gaming Centre, Welland; Woodstock Raceway
Tammy Ramnath
PlaySmart Centre Manager
Boardwalk Gaming Centre, Penetanguishene; Boardwalk Gaming Centre, Sudbury; Boardwalk Gaming Centre, Val Caron ; Casino Rama ; Casino Thunder Bay; Delta Boardwalk Bingo and Gaming Gaming, Barrie; Georgian Downs; Hanover Raceway; Sudbury Downs ; Superior Shores Gaming Centre, Thunder Bay; Timmins Gaming Centre
Karen Williams
PlaySmart Centre Manager
Bingo World, Newmarket; Bingo World, Richmond; Casino Sault Ste Marie; Delta Bingo and Gaming, Brampton; Delta Bingo and Gaming, Oakville; Delta Bingo and Gaming, St. Clair, Toronto; Dolphin Bingo, Toronto; Grand River Raceway; Mohawk Raceway; Rama Charitable Gaming Centre, Mississauga; Woodbine Racetrack
Les Horenfeldt is a focused and goal-driven executive with over 20 years of experience in the private, public and non-profit sectors. Throughout his career, Les has been actively involved in financial, sales, production, distribution and operational initiatives within Canada and abroad. Les has managed corporate expansions and restructurings, implemented numerous change management protocols, project managed digital transformations and worked with many forms of corporate governance.
Most recently he held the role of Chief Financial Officer & Senior Vice-President at UJA Federation of Greater Toronto. During his 12-year tenure, he was involved in the implementation of numerous software platforms, managed extensive budgets, executed short-term and long-term financial initiatives, established cross-departmental synergies and strengthened internal controls extensively.
Robin Wilner, CHRP, CHRL
Senior Manager, Human Resources
Rohini Gunaratnam
Controller
Sarah Gardiner
Payroll Manager / Accounts Payable
Peter Panasiuk
System Administrator
Nikkia Ahluwalia
Coordinator, Human Resources
If you have questions or general comments, you can call, email or send us a message.
Enjoy a dynamic and rewarding work environment with professionals dedicated to promoting responsible gambling.