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The Responsible Gambling Council (RGC) is an independent non-profit organization dedicated to problem gambling prevention.

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Staff Directory

Under the management of the CEO, the Responsible Gambling Council is organized into four departments:

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RGC's email convention is: firstnamefirstinitialoflastname@rgco.org

Shelley White

Shelley M. White, MA

Chief Executive Officer

shelleyw [at] rgco [dot] org
RGC on Linked in

Shelley White is one of Canada’s foremost visionary leaders who has dedicated her life and career to empowering organizations that create better futures for thousands of people in their communities. In 2017, she became the new CEO of the Responsible Gambling Council (RGC) which is an independent non-profit organization dedicated to problem gambling prevention.  

Over the last 30 years, Shelley has also held a variety of executive positions also in the non-profit sector for the country’s most recognized and trusted national institutions, including United Way, Kidney Foundation of Canada and the YMCA. Earning a reputation as a champion of social change, Shelley has received United Way Worldwide’s Common Good Award, the Queen’s Jubilee Award for outstanding achievement in voluntary service, Ontario’s Leading Women Building Communities Award, The Toronto Region Immigrant Employment Council (TRIEC) Champion Award, Volunteer MBC’s 2017 Bonnie Yagar Award for Community Engagement Leadership and has been named one of Mississauga’s Top 10 Most Influential Leaders


Arlene Youkanna

Executive Assistant
arleney [at] rgco [dot] org

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Centre for the Advancement of Best Practices
including research and development and RG+

Janine Robinson

Janine Robinson

Director, Centre for the Advancement of Best Practices

janiner [at] rgco [dot] org

Janine Robinson has specialized in the field of responsible gambling since 1998. She is regarded as a leader in the field of responsible gambling education and training, and has provided policy guidance internationally. Her advanced degrees in adult education, clinical care and community development, combined with her passionate interest in culture and gambling, bring a 360°  perspective to RG solutions. Janine has also provided clinical care to people directly affected by problem gambling.

Janine leads RG+ and the research and development programs of RGC. Combining creativity and rigor, her work is innovative while being supported by the best empirical and practice evidence available. She brings workplace learning practices to responsible gambling programing, and academic rigor to program evaluation, creating programs and guiding responsible gambling policies for the real world.

Her team has depth in multiple research methodologies specific to gambling systems, and a deft touch at bringing the evidence to life through applied research.

Sherene Fernando, M.Sc.

Client Solutions and Project Manager

sherenef [at] rgco [dot] org

Nadine Kauffman, M.A.

Manager, Information Services

nadinek [at] rgco [dot] org

Isabel Burdett

Research and Evaluation Assistant

isabelb [at] rgco [dot] org

Sasha Stark, Ph.D.

Senior Researcher

sashas [at] rgco [dot] org

Alex Price, Ph.D.

Senior Researcher

alexp [at] rgco [dot] org

RGC on Linked in

Melina Condren, M.A.

Knowledge Translation Specialist
 melinac [at] rgco [dot] org
416- 490-2095

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Standards and Accreditation

Sue Birge

Sue Birge

Director, Standards and Accreditation
sueb [at] rgco [dot] org

Sue Birge is responsible for RG Check, an accreditation program created by RGC based on the RGC’s Responsible Gambling Index (standards). 

Until recently, Sue has been Executive Director of Policy, Responsible Gambling and Business Services for the British Columbia gaming regulator, the Gaming Policy and Enforcement Branch. Before that Sue has held many policy and communications jobs in Ontario and British Columbia. Sue is also chair of the Board of Greenpeace Canada.

Janine Jackson

Manager, Accreditation

janinej [at] rgco [dot] org

Muzna Qidwai

Program Analyst, RG Check
muznaq [at] rgco [dot] org

Priscilla Broni

Program Analyst, RG Check

priscillab [at] rgco [dot] org

Bob Michniak

Senior Program Analyst, RG Check

bobm [at] rgco [dot] org

Cameron Penny 

Program Analyst, RG Check

cameronp [at] rgco [dot] org

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PlaySmart Centre (formerly RGRC)

Paula Antoniazzi

Paula Antoniazzi

Director, PlaySmart Centre

paulaa [at] rgco [dot] org

Paula Antoniazzi is responsible for the operation of the PlaySmart Centres (formerly RGRC) located at gaming venues across Ontario.

Prior to joining RGC in April 2007, Paula held senior management positions at two national charities, helping both these organizations manage rapid growth and program expansion. Paula holds an honours diploma in Public Relations from Humber College.

Karen Dubin

Senior Project Manager, PlaySmart Centre

karend [at] rgco [dot] org

Lorelle Muller Lumsden

Senior Project Manager, PlaySmart Centre

lorellem [at] rgco [dot] org

  • PlaySmart Centre South West Region

  • PlaySmart Centre East Region

  • PlaySmart Centre South East Region

  • PlaySmart Centre Central North Region

  • PlaySmart Centre Central Region

Marketing and Communications

Elaine McDougall

Elaine McDougall

Director of Marketing and Communications

elainem [at] rgco [dot] org

Elaine McDougall joined the Responsible Gambling Council in November 2017 and is responsible for RGC’s marketing and communications activities.

Elaine is a marketing and advertising professional with twenty years’ experience working in both advertising and non-profit sectors. With a focus and passion for delivering sound business results, Elaine has spent the last 10 years of her career specializing in the gambling category. 

While holding a leadership position at Canada’s top Advertising Agency FCB Canada, Elaine led the OLG business. In this position, Elaine led the brand strategy and execution for the Slots & Casinos, Charitable Gaming & Bingo, Lottery Instants and 6/49 brands. Most notably, Elaine led the strategic development of the OLG Responsible Gambling brand PlaySmart.

Krista Castelo

Marketing Coordinator 
kristac [at]rgco[dot]org

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Prevention Programs

Adrienne Arbour

Manager, Problem Gambling Prevention Week

adriennea [at] rgco [dot] org

Lisa Couperus

Manager, Special Projects & Programs

lisac [at] rgco [dot] org

Mary Davis

Senior Project Manager

maryd [at] rgco [dot] org

Heather Ly

Project Coordinator, Problem Gambling Prevention Week

heatherl [at] rgco [dot] org

Nancy Tallis

Programs and Communications Coordinator

nancyt [at] rgco [dot] org


Robin Wilner, CHRP

Manager, Administration and Human Resources

robinw [at] rgco [dot] org

Michael Hui

Financial Analyst

michaelh [at] rgco [dot] org

Sarah Gardiner

Payroll Specialist / Accounts Payable

sarahg [at] rgco [dot] org

Peter Panasiuk

System Administrator

peterp [at] rgco [dot] org

Victoria Batute

Office Assistant

victoriab [at] rgco [dot] org

Nikki Ahluwalia


Coordinator, Administration and Human Resources

nikkia [at] rgco [dot] org