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The Responsible Gambling Council (RGC) is an independent non-profit organization dedicated to problem gambling prevention.

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Agenda, May 6 - 8, 2019

MONDAY, MAY 6, 2019


12:00 PM - 7:00 PM

Monday, May 6

2:00 PM - 4:00 PM

Complimentary Learning Sessions

Our learning sessions offer hands-on exclusive RG experiences. These three sessions are limited to under 20 participants each and include: an AGCO Gaming Lab Tour, a tour of OLG's PlaySmart Centre and a National Low Risk Guidelines Discussion.

5:00 PM - 7:00 PM

Discovery Opening Reception

Trinity Ballroom

Connect with peers from around the world ahead of the conference.
Conference opening remarks by Minister Christine Elliott.

TUESDAY, MAY 7, 2019

Tuesday, May 7

8:45 AM - 10:15 AM

Opening Remarks & Keynote Address: Navigating Digital Transformation

Keynote made by tech and AI expert Andrew Au. Opening remarks by Shelley White, CEO of Responsible Gambling Council and Nancy Kennedy, Vice President of Social Responsibility at OLG.
Andrew Au, George Sweny, Shelley White
10:30 AM - 12:00 PM

10:30 AM - 12:00 PM

Concurrent Sessions

No Cash Required: The Risks and Benefits of New Payment Technology in Casinos

While most of the economy moves to electronic payment systems, in land-based casinos, cash is still king. But what changes are on the horizon?
Eve Limbrick-Oldfield, Ph.D., Omer Sattar, Sasha Stark, Ph.D.

10:30 AM - 12:00 PM

Concurrent Sessions

Broadening the Scope: The Evolution of Harm Measurement in Gambling

As the measurement of gambling harm evolves, how will this affect RG and PG initiatives and policies?
Louise Nadeau, Ph.D. , Alex Price, Ph.D., Trudy Smit Quosai, Ph.D., Matthew M. Young, Ph.D.

12:00 PM - 1:00 PM

1:00 PM - 2:30 PM

1:00 PM - 2:30 PM

Concurrent Sessions

RG in Japan: An Opportunity to Set New Standards

As Japan prepares to launch its Integrated Resorts, regulators, operators and treatment experts are proactively preparing a strong responsible gambling framework.
Makoto Nakagawa, Dr. Naoyuki Nishimura, James P Whelan, Ph.D., Sue Birge

1:00 PM - 2:30 PM

Concurrent Sessions

Why the Public Health Approach is Wrong or Why the Economic Framework isn’t Right

Our panelists discuss the merits of the public health and economic frameworks for decision making in gambling and society.
Glenn Pothier, Loren Vanderlinden, Ph.D., Doug Walker, Ph.D.
Tuesday, May 7

3:00 PM - 4:30 PM

The ROI on RG

A panel comprised of various perspectives - from the human ROI, to corporate - will discuss several of these measures, along with their strengths and weaknesses.
Speakers: Glenn Pothier, Richard Taylor, Shelley White, Robb Wickstrom



8:45 AM - 9:00 AM

Opening Remarks

Grand Ballroom
Wednesday, May 8

9:00 AM - 10:15 AM

Sports Betting Media is Changing Society: Are We Ready?

Hear from a diverse group who will discuss the relationship between media, sports and gambling: How is the sports betting media shaping social norms, values and those who gamble?
Rod Black, Sophie Dean, Kahlil Philander, Ph.D., Glenn Pothier
10:45 AM - 12:00 PM

10:45 AM - 12:00 PM

Concurrent Sessions

NOW: A Jumpstart on Preventing Gambling Harm

Recognizing the need to mitigate the harms associated with a new casino, CAMH and OLG are co-operating in a novel way to explore the varied and unique ways to prevent harms to the community.
Leah Green, Sheona Hurd, Lena Quilty, Ph.D., Janine Robinson

10:45 AM - 12:00 PM

Concurrent Sessions

Why Are We Doing a Session on Lottery?

Learn about game risks and mitigation strategies in this often-ignored space, along with some suggestions for the future.
Catherine Bernatchez, Stacy Shaw, Madison Stange, Sasha Stark, Ph.D.

12:00 PM - 1:00 PM

Awards Lunch
1:15 PM - 2:30 PM

1:15 PM - 2:30 PM

Concurrent Sessions

Data Analytics & AI for RG Programs

Explore the value of predictive analytics and AI for RG programs, including identifying people experiencing gambling harms and providing personalized interventions in real-time. We will also discuss ethical and procedural considerations when integrating AI into RG.
Simo Dragicevic, Kim Mouridsen, Ph.D., Phil Mun, Ph.D., James P Whelan, Ph.D.

1:15 PM - 2:30 PM

Concurrent Sessions

De/Constructing a Gaming Gambling Experience

Learn about the structural characteristics and risks of the skill-based games, the types of players they are designed to attract, and the RG implications of this emerging technology.
Peter Filice, Blaine Graboyes, Mark R Johnson, Ph.D. , Alexandra Orlando
Wednesday, May 8

3:00 PM - 4:20 PM

Keeping RG Fresh

Top professionals in the RG field will share their experiences and provide insight on how to build a long-term strategy in organizations with priorities that fluctuate over time.
Speakers: Judith Glynn, M.Sc., David Horricks, Glenn Pothier, Jennifer Shatley

4:20 PM - 4:30 PM

Closing Remarks
RG Plus
RGC Research and Analysis
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