Discovery 2020 Agenda

TUESDAY, APRIL 14, 2020

  • 2:00 pm – 7:00 pm

    Registration

  • 5:00 pm – 7:00 pm

    Trinity Ballroom

    Discovery Opening Reception

    Connect with peers from around the world ahead of the conference.

WEDNESDAY, APRIL 15, 2020

  • 7:30 am – 8:45 am

    TBA

    Breakfast Opens

  • 8:45 am – 9:15 am

    Trinity Ballroom

    Discovery Opening Remarks

  • 9:15 am – 10:15 am

    Keynote Plenary: Joseph Asher

  • 10:30 am – 12:00 pm

    TBA

    RG ROI: Sustainability meets Social Responsibility

    Measuring the ROI on RG allows operators to understand the impact of their programs, identify areas for growth and improvement, and invest their RG dollars wisely. The industry’s leaders, from multiple jurisdictions, will share program measurement insights and outcomes.

    Speakers: Alan Feldman, Judith Glynn (moderator), Liz Yeigh

    SESSION INFO

  • 12:00 pm – 1:00 pm

    Lunch

  • 1:00 pm – 2:30 pm

    CONCURRENT SESSIONS

    No-Limit RG: Vote for Discovery’s 2020 ‘Big Idea’

    Audience polling and an expert panel will determine Discovery 2020’s favourite big idea. Attendees will leave this session energized by new possibilities and inspired to think creatively to discover untapped potential in their own RG programs.

    Speakers: Janine Robinson (moderator), TBA

    SESSION INFO

    RG Check Up: Promoting Healthy Play

    Communicating with players about ways to keep gambling safer is an important part of any RG program. In this session, speakers from OLG and Camelot will update us on their RG programs, providing insight into tools used to promote healthy play, how players are using these tools, the development of messaging and more.

    Speakers: Todd DeWolf, Alison Gardner, Phil Mun

    SESSION INFO

  • 3:00 pm – 4:30 pm

    CONCURRENT SESSIONS

    Sports Betting and the RG Game Plan

    Join us as our panel discusses the latest research that identifies priorities and leading practices in sports RG and will highlight real-world examples of what strong RG programs look like in practice.

    Speakers: Kahlil Philander, Stacy Shaw, Shelley White (moderator), Ben Wright

    SESSION INFO

    New Insights: Groundbreaking RG Research

    Research arms industry leaders with the facts and information they need to make decisions that drive change in responsible gambling. In this session, speakers will discuss breakthrough research that invites us to look at RG in a completely different light.

    Speakers: Mike Dixon, Flora Matheson, Ke Zhang

    SESSION INFO

THURSDAY, APRIL 16, 2020

  • 7:30 am – 9:00 am

    TBA

    Breakfast Opens

  • 9:00 am – 9:15 am

    Trinity Ballroom

    Day Two Opening Remarks

  • 9:15 am – 10:30 am

    TBA

    Insights from 175 RG Check Assessments: What We Know and Where We Need to Go

    The data collected during almost a decade of RG Check accreditations provides a wealth of information about the evolution of RG and industry trends. This session will explore the past, present and future of RG by examining the outcomes of over 175 RG Check assessments across Canada and abroad.

    Speakers: Janine Jackson, Tracy Parker

    SESSION INFO

  • 11:00 am – 12:15 pm

    CONCURRENT SESSIONS

    Targeted Communications: a Community Health Approach to RG

    Identifying groups affected by problem gambling and then creating targeted programming to reach them in an impactful, meaningful way is the most effective way to promote change. This session examines two such programs coming out of Australia.

    Speakers: Catherine Meade (moderator), Marisa Paterson, Natalie Wright

    SESSION INFO

    Play it Safe: Harm Reduction Strategies in Land-Based Venues

    Competing with the convenience and allure of online gaming, land-based venues have adopted new technology that offers players more ways to access funds to gamble. Keeping players safe in land-based venues is as important now as it has ever been. This session will examine the current landscape, research, and some innovative solutions designed to make the gaming floor safer for players.

    Speakers: Alex Blaszczynski, Judith Glynn, Ko Hirano, Alex Price (moderator)

    SESSION INFO

  • 12:15 pm – 1:00 pm

    Lunch

  • 1:00 pm – 2:30 pm

    TBA

    Keeping Pace in a Fast-Moving Space

    The rapid pace of technological change means that RG is constantly evolving as new opportunities to support players emerge. In this session, we will explore new strategies that make the most of these opportunities by providing easily implemented, scalable, engaging and interactive tools to help people manage their play.

    Speakers: Michael Auer, Foli Ekue, Jade Luchauer

    SESSION INFO

  • 3:00 pm – 4:30 pm

    TBA

    CONCURRENT SESSIONS

    Brain Connections & Workshop

    Learn about Brain Connections – tools you can use to educate visitors and RG staff about the brain and gambling. Following the session, attendees will participate in an interactive workshop.

    Speakers: Iris Balodis, Deirdre Querney

    SESSION INFO

    Re-Engineer Our Thinking: The Evolution of RG

    This session will challenge participants to reexamine their established understanding of, and approach to, responsible gambling. It will invite us to rethink RG strategies and the ways we communicate to players and the general population. Society is undergoing a major shift and it is influencing all areas of our lives – including the world of responsible gambling.

    Speakers: Christina Thakor-Rankin, Marie-Claire Flores-Pajot, Sasha Stark (moderator)

    SESSION INFO

  • 4:30 pm – 4:45 pm

    Closing Remarks