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The Responsible Gambling Council (RGC) is an independent non-profit organization dedicated to problem gambling prevention.

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Business Development Support Coordinator

Apr 12, 2019 08:24 AM

The Responsible Gambling Council (RGC) is seeking a full-time Business Development Support Coordinator to join our team. The successful candidate will report to the Director, Finance and Administration.

RGC is an independent, not-for-profit organization dedicated to the prevention of problem gambling. RGC promotes the adoption of improved play safeguards through best practices research, standards development and the RG Check accreditation program. RGC also works to reduce gambling risks by creating and delivering leading-edge awareness and information programs. RGC recently launched a social enterprise, called RG+, to expand its reach in Canada and internationally.

As the Business Development Support Coordinator you have an interest in supporting the RGC team with prospective clients, proposal development and internal service delivery. You are comfortable in a fast-paced environment and your excellent time management skills allow you to stay on top of project timelines and solve problems in a self-directed fashion. You possess a strong foundation in project coordination, familiarity with the business development process and working in a sales environment.

Key Responsibilities:

  • Assists colleagues in the business development process from prospecting through to sales order execution
  • Develop quotes and proposals for clients
  • Organizes and makes arrangements for client meetings, employee travel, conferences and seminars
  • Undertakes information searches about current and potential clients
  • Responds to external requests for inquiries regarding RGC services
  • Address customer issues including invoicing, service delivery
  • Creates and maintains accurate records of customers

Skills and Experience:

  • Strong language skills are required. Specifically the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports and business correspondence.
  • Strong oral and written communication skills
  • Ability to effectively present information and respond to questions from clients & customers
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, Project) and Internet functions
  • Excellent and proven ability to problem solve
  • Ability to prioritize with excellent organizational skills and attention to detail
  • Ability to work independently, with limited supervision, as well as work with others
  • Understands the customer; customer-centric focus
  • Enthusiastic, adaptable team player with demonstrated ability to show initiative
  • Comfortable working in a team and independently
  • Able to multi-task and prioritize projects under tight timelines
  • Detail-oriented with a strong commitment to high quality work
  • Work collaboratively with team members as well as staff across the organization and external stakeholders
  • A second language, specifically Japanese, is an asset
  • Proficient with Microsoft Office (Word, Excel, PowerPoint)
  • Minimum 3 years of experience

Annual salary range for this position is $40,000 - $45,000.

The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Resumes and covering letters must be received by Friday May 3, 2019 and directed to:

Search Committee
Responsible Gambling Council
411 Richmond Street East, Suite 205
Toronto, ON  M5A 3S5
Fax: 416-499-8260
employment@rgco.org